Natalie’s Blog!

The Executive team spent some development time together this week looking at how we all take ownership of the NHS People Plan and bring it to life with the Dudley People Plan and how best to embed the new behaviour framework into all that we do. If anyone has any ideas on how best to deploy our new framework and people’s strategy then please let me know as we each need to own it, in order for Dudley group to be a place that has Joy in the workplace.

I have also been fortunate to take part in ‘back to the floor’ with Acute Medical Unit today. I am so grateful to Laura, the matron on AMU who took me through the fantastic achievements of the service since AMU 1 and AMU 2 merged. It was a great visit and I am excited to see what the future holds for AMU and AEC working. Thank you AMU!

The Health Fair was a great opportunity for our Members to meet staff from a range of services on Thursday, it was great to see so many services represented and there was a real buzz in the air! We used it as another opportunity to talk about our Trust Strategy and how we are performing against our six strategic objectives.

The Annual Members Meeting which followed covered a range of areas, including a presentation on End of Life Services,   The Chief Executive Overview of 2018/19, Our Quality Report for 2018/19 and the Trust Financial Accounts and Auditor’s Report for 2018/19

     

As part of our programme to visit local GP practices, I recently visited the Black Country Family Practice in Tipton with a couple of colleagues.  I had the opportunity to talk about our new Strategy with the partners and to understand what factors affect patient choice of where to receive treatment.  These visits have been very informative and identified a number of issues where we can improve our communication with primary care so they are aware of changes in our services.  A new edition of the GP Quarterly bulletin will be sent out later this month and will be published on a regular basis from now on.  If you have a message that you want to communicate to primary care, let me know so that it can be included in a future issue.

Following the trust wide communication on reducing waste and controlling costs, I think we can all agree the past two weeks have been challenging, however there is a real sense of “we are in this together” and the Trust pulling together as one which makes me even prouder to work for Dudley!

Please keep your ideas coming in for efficiencies, no idea is too small and our PMO team is following up on every single one coming in. Please do continue to send all of your ideas on what changes we could make to dgft.pmo.office@nhs.net

Alongside this, we are also involved in supporting a range of transformational projects across the Trust from  looking at understanding the reasons why patients do not attend on the day (DNA) in outpatient clinics and in theatres. We are considering what processes to put in place to reduce the number of occurrences such as extending the two way text system to more specialties so that we can enhance patient experience by giving patients more control over their appointment in good time.

I have a place in the great north run, sounds wonderful until you realise I have done NO training for the half marathon (unless you count bulking up as preparation) and it will be here in 7 weeks and the day before this tortuous race I have a family party. This starting tomorrow technique does not work!! If anyone would like to coach me please contact me.

Just to finish on a more positive note our performance for RTT for June places us the third best performing Trust, well done!

Until next time folks…